In order to switch off auto renewal, please follow the steps below to ensure no future payments will occur:
- Log in to your account.
- Click on the box right next to your profile picture/icon in the menu on the left hand side.
- You are now on the "My Membership" page.
- The 6th one where it says ‘Membership Expires on’, on the right you will see a the date of expiry, which you can actually click on.
- New window appears. Click on the date again.
- Now click ‘Cancel recurring’.
Please note: Renewal linked to payments from Google and/or Apple can not be switched off by our Support Team. In order to make sure your membership won’t renew, please contact Google’s and/or Apple’s Support team. Or follow the steps in these links below: